Online Customer Service Operates Monday through Friday from 8:00 AM to 5:00 PM PDT

When placing an order, it can take 1-3 business days for the order to be processed.

Yes, if your order has not shipped out yet. You can reach out to HERE to cancel your order with your order number and name on the shipping address.

At the moment, this isn’t a service we offer for our online customers. This is something that is available at our design team office.

We provide a refund or exchange only for items that are shipped back to us within 7 days of you receiving your items. To be eligible for a return, items must be unworn and in their original condition with all tags attached. If an item is worn, it will be sent back to you, and no credit will be issued.

Once we receive and inspect the items, your refund will be processed and automatically applied to your original payment method within 5 business days. Please note, shipping costs are non-refundable.

We offer a free return shipping label to make your return process straightforward. If you are exchanging an item, particularly for a different size because the original did not fit, you can use our free return shipping label. Your new item will be dispatched after we receive and inspect the returned package.
If you opted for an exchange of at least one item, the replacement order will be shipped once your return has been received and inspected.

For any further questions about our return policy, please contact us.

At edu-artsdistrict, we are dedicated to making your shopping experience as effortless and satisfying as possible. To ensure that what you see is what you get, we provide detailed product descriptions, editor's opinions, and fit suggestions with each item. This meticulous attention to detail helps ensure that the item you receive matches your expectations and fits perfectly.
Understanding that sometimes an item may not meet your needs, we have implemented a hassle-free return system. Every purchase comes with a pre-included free return shipping label. Should you need to return an item or exchange it for a different size or style, you can do so at no additional shipping cost. We handle all return shipping fees to make your experience as convenient as possible.
Thank you for choosing edu-artsdistrict. We continually strive to improve our service and make your shopping experience the best it can be.

What is Guide Package Protection and how does it work? Guide Package Protection protects your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims.
How do I file a claim with Guide Package Protection? You may file a claim here or reach out to our customer service team to assist you with the claim.
How much does Package Protection cost? This white glove service is provided to all orders courtesy of Gallery Department. Any signs of excessive use or misconduct will not be tolerated.
How long before my delivery is considered as lost ? If your parcel hasn't had an updated tracking scan in 5 days, it’s considered lost in transit, and you can make a claim.
What happens if my parcel is stolen OR if it says delivered but I haven’t received it? File a claim here same day or within 30 days from delivered date. If your package has been missing for 5 or more days, Guide will go ahead and process your claim.
What happens if my parcel is damaged in transit? File a claim here same day or within 30 days from delivered date. If your package has been missing for 5 or more days, Guide will go ahead and process your claim. Kindly note, you will be asked to provide images of the damaged item/package so please do not dispose of the packaging material.
How long do I have to file a claim? For lost or stolen packages you can file the claim within 5-30 days from the last tracking status to file a claim.
For damaged in transit, you can file the claim within same day - 30 days from the delivered date.

You may file a claim here or reach out to our customer service team to assist you with the claim.
How do I file a claim with Guide Package Protection? You may file a claim here or reach out to our customer service team to assist you with the claim.
How much does Package Protection cost? This white glove service is provided to all orders courtesy of Gallery Department. Any signs of excessive use or misconduct will not be tolerated.
How long before my delivery is considered as lost ? If your parcel hasn't had an updated tracking scan in 5 days, it’s considered lost in transit, and you can make a claim.
What happens if my parcel is stolen OR if it says delivered but I haven’t received it? File a claim here same day or within 30 days from delivered date. If your package has been missing for 5 or more days, Guide will go ahead and process your claim.
What happens if my parcel is damaged in transit? File a claim here same day or within 30 days from delivered date. If your package has been missing for 5 or more days, Guide will go ahead and process your claim. Kindly note, you will be asked to provide images of the damaged item/package so please do not dispose of the packaging material.
How long do I have to file a claim? For lost or stolen packages you can file the claim within 5-30 days from the last tracking status to file a claim.
For damaged in transit, you can file the claim within same day - 30 days from the delivered date.

For lost or stolen packages you can file the claim within 5-30 days from the last tracking status to file a claim.
For damaged in transit, you can file the claim within same day - 30 days from the delivered date.
Once you file a claim you should receive an update about your replacement or refund request from our claims service.

At edu-artsdistrict, we are dedicated to making your shopping experience as effortless and satisfying as possible. To ensure that what you see is what you get, we provide detailed product descriptions, editor's opinions, and fit suggestions with each item. This meticulous attention to detail helps ensure that the item you receive matches your expectations and fits perfectly.
Understanding that sometimes an item may not meet your needs, we have implemented a hassle-free return system. Every purchase comes with a pre-included free return shipping label. Should you need to return an item or exchange it for a different size or style, you can do so at no additional shipping cost. We handle all return shipping fees to make your experience as convenient as possible.
Thank you for choosing edu-artsdistrict. We continually strive to improve our service and make your shopping experience the best it can be.

Orders can take 1-3 business days to be processed. Please note: We are unable to edit or change any orders that are already in transit. Due to California state law, we are required to collect additional taxes for orders from certain states. 

We have partnered with Guide Package Protection to protect your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims.
You may file a claim here or reach out to our customer service team to assist you with the claim.
This white glove service is provided to all orders courtesy of Gallery Department. Any signs of excessive use or misconduct will not be tolerated.
Your claim is eligible to be processed starting 5 days after the delivered date. You have up to 30 days from the delivered date to file your claim.