Shipping
What is the processing time?
Orders can take 1-3 business days to be processed. Please note: We are unable to edit or change any orders that are already in transit. Due to California state law, we are required to collect additional taxes for orders from certain states.
What if UPS marks my package as delivered but it’s nowhere to be found?
We have partnered with Guide Package Protection to protect your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims.
You may file a claim here or reach out to our customer service team to assist you with the claim.
This white glove service is provided to all orders courtesy of EDU-Artsdistrict. Any signs of excessive use or misconduct will not be tolerated.
Your claim is eligible to be processed starting 5 days after the delivered date. You have up to 30 days from the delivered date to file your claim.
Orders can take 1-3 business days to be processed. Please note: We are unable to edit or change any orders that are already in transit. Due to California state law, we are required to collect additional taxes for orders from certain states.
What if UPS marks my package as delivered but it’s nowhere to be found?
We have partnered with Guide Package Protection to protect your order against loss, damage, theft, and more. In just a couple of clicks, you'll receive a refund or replacement for approved claims.
You may file a claim here or reach out to our customer service team to assist you with the claim.
This white glove service is provided to all orders courtesy of EDU-Artsdistrict. Any signs of excessive use or misconduct will not be tolerated.
Your claim is eligible to be processed starting 5 days after the delivered date. You have up to 30 days from the delivered date to file your claim.